Administrative Assistant
Structural exposure score derived from 2 independent sources (OpenAI "GPTs are GPTs" (human_rating_beta) + AIOE (Felten, Raj & Seamans)), each normalized against its own full reference population and combined by simple average, then converted to a percentile.
In real usage data, AI shows up in this job about as often as the average occupation: not high, not negligible.
Technical detail
Based on Microsoft's "Working with AI" study of real Copilot conversations mapped to O*NET tasks (arXiv 2507.07935): Secretaries and Administrative Assistants, Except Legal, Medical, and Executive scored 0.256 on AI applicability, within one standard deviation of the cross-occupation mean (0.159, stdev 0.098) across all 785 SOC codes studied — banded here as Medium real-world AI usage relative to other occupations.
Corroborating signal from the Anthropic Economic Index (Claude.ai/API conversations, a different product and userbase than the Microsoft data above): Secretaries and Administrative Assistants, Except Legal, Medical, and Executive shows measurable Claude usage tied to this occupation's tasks, with an observed-exposure value of 0.453, higher than about 97% of the 756 occupations in that file (dataset mean 0.077) — treat as directional confirmation, not a second precise score.
What a administrative assistant actually does
Administrative assistants keep a department or small office running. O*NET groups the work under code 43-6014. 00, "Secretaries and Administrative Assistants, Except Legal, Medical, and Executive", and lists sample titles such as Administrative Secretary, Department Secretary, Office Assistant and Staff Assistant.
The tasks fall into a few clusters: answering phones, greeting visitors and handling mail and email; scheduling appointments, keeping calendars and arranging travel, meetings and events; setting up filing systems, entering data, completing forms, and composing, proofreading and distributing documents; ordering supplies, handling payroll tasks and collecting and depositing money; and operating office equipment and teaching colleagues new software.
The tools O*NET names are the everyday office stack: Microsoft Office and Google Workspace, Outlook, Zoom, Webex and Google Meet, and accounting packages such as QuickBooks.
This page covers the general occupation only. Executive, legal and medical secretaries are separate occupations in the federal data, and Legal Secretary has its own page on this site. BLS counted about 1,889,800 jobs in this occupation in 2025 (Employment Projections Table 1. 2) and reports a median pay of $47,540 for it in May 2025.
Entry is open: BLS says secretaries and administrative assistants as a group typically need a high school diploma and learn the job through on-the-job training that lasts a few weeks. Asked how much education a new hire needs for this occupation, 50% of O*NET's survey respondents said a high school diploma or equivalent, 22% an associate's degree and 11% a bachelor's degree.
Why it reads this way
Administrative Assistant scores 12/100 on this site's structural exposure measure, which averages two independent task-exposure studies: OpenAI's "GPTs are GPTs" ratings and the AIOE index. Lower means more exposed, so 12 is a low safety reading. It sits above Legal Secretary at 5 and level with Management Analyst at 12. The usage data leans the same way. Microsoft's study of real Copilot conversations (arXiv 2507. 07935) gives the occupation an AI applicability score of 0.
256, against a mean of 0. 159 across 785 occupations (standard deviation 0. 098). By our arithmetic that is about one standard deviation above the mean, the top edge of the Medium band we assign. The Anthropic Economic Index, a different product and userbase, puts the occupation's observed exposure at 0. 453, higher than about 97% of the 756 occupations in its file. We read it as directional confirmation only.
The shape of the job explains the numbers. O*NET's task list is dominated by work that is made of text, calendars and forms: composing and proofreading documents, sending email, scheduling appointments, arranging travel and meetings, entering data and completing forms. Those are the tasks that assistants like Copilot, ChatGPT and Claude handle fastest.
Some tasks are physical or in person, such as greeting visitors, handling mail and operating equipment, but nothing we found makes them a legal or physical barrier to the rest of the role. An office that needs a person at the front desk may still not need one to draft the minutes.
BLS expects the occupation to shrink. Table 1. 2 of its 2025-2035 projections shows employment falling from 1,889,800 to 1,775,700, a decline of 6. 0%. The broader Occupational Outlook Handbook page for all secretaries and administrative assistants shows a milder 2% decline because medical secretaries are projected to grow with the healthcare industry, so check which figure you are looking at.
In the Job Outlook section, BLS says technology, including artificial intelligence (AI) systems and digital tools, enables staff in many organizations to prepare their own documents without a secretary. It adds that many executive secretaries now support more than one manager, and that managers do tasks these workers once did. That second point is about executive secretaries, a separate occupation, so we treat it as context only.
The decline did not start with generative AI. The Associated Press reported on July 2, 2026, using Current Population Survey data, that about 3. 5 million people worked as secretaries or administrative assistants in 2004 and about 2. 1 million did in 2024, even as total employment grew. That is roughly 40% fewer, by our arithmetic, and it covers the whole secretary category, not only this occupation.
The AP notes that earlier technology such as word processing and scheduling software also reshaped the job. So AI is landing on a role already thinned out by older tools, and no source we read can separate how much of the next decline will be AI and how much will be the same trend continuing.
The evidence for actual replacement is thin. The AP article describes no layoffs. It describes Deanna Danger, an executive assistant at Vanderbilt University, who says she uses Copilot and ChatGPT for meeting notes and that tasks that once took hours now take under five minutes. That is her account, and it shows time saved, not a job removed. The AP also quotes the chief executive of Sequel.
io, who says she will fire anyone who does not use AI but that AI cannot replace her assistant. A June 22, 2026 Fortune article says layoffs have hit executive assistants at companies including PwC and McKinsey, but gives no numbers or dates, and we could not find the underlying reporting, so we do not rely on it. Fortune also cites Payscale data showing rising pay for tech-industry executive assistants. That is a different occupation from this one.
A January 2026 Brookings Metro report by Sam Manning, Tomás Aguirre, Mark Muro and Shriya Methkupally (published January 21, 2026) combined exposure with workers' capacity to adapt. It lists secretaries and administrative assistants among the large high-exposure occupations with low adaptive capacity, about 1. 7 million workers in its groupings. The authors state that their measures are not predictions of job displacement.
Low adaptive capacity means the people in this job would find a layoff harder to absorb, which is a reason to plan a move early rather than a forecast that one is coming.
No license or legal wall protects the task. BLS's page for the occupation group mentions no certification or licensing requirement, and the entry route is a high school diploma and a few weeks of training. Under the rubric used on this site, a high-exposure occupation with no legal or physical wall lands at At risk.
Confidence is Medium, not High, because the strongest evidence is a BLS projection and a task match, not a documented employer that replaced assistants with software. Demand has not collapsed either: BLS counts about 163,900 openings a year in this occupation, which come from people changing occupations or leaving the workforce, not from growth.
Within the role, the exposed work is inbox triage, calendar juggling, first drafts, meeting notes and form completion. The work that holds up is organizing events and travel where something can go wrong, running onboarding and vendor relationships, and being the person colleagues trust to know how the office works. Assistants who add that scope, and who can show they use tools like Copilot well, are better placed than those who stay on routine document work.
For a move out, a phlebotomist or a veterinary assistant works in a clinic where the patient is physically present, and a probation officer applies record-keeping discipline to casework that is tied to a court.
Skills this role draws on
Range source: BLS Occupational Employment and Wage Statistics, May 2025 national wage data via O*NET OnLine (SOC 43-6014.00); BLS Occupational Outlook Handbook, Secretaries and Administrative Assistants; BLS Employment Projections Table 1.2 (2025-2035)
Median source: BLS Occupational Employment and Wage Statistics, May 2025, national: 10th percentile (min) $33,280, median (shown as average) $47,540, 90th percentile (max) $66,350, for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (SOC 43-6014), read via O*NET OnLine's 2025 wage table; the median matches the 43-6014 row of BLS Employment Projections Table 1.2 (Annual Median Wage)
Safer, skill-adjacent careers
These aren't generic "consider retraining" suggestions. Each one shares real skill or task overlap with administrative assistant work, and each one scores meaningfully higher on our structural exposure scale, with the reasoning shown below.
Scheduling, patient-facing courtesy and careful record handling carry over to drawing blood in a clinic or lab, work that needs a person physically with the patient: score 73 versus 12, with a Safe verdict on this site. A certificate from a postsecondary phlebotomy program is the typical entry route (BLS says these programs usually take less than a year), and median pay is close to this role's ($45,230 versus $47,540).
Front-desk skills, scheduling and client communication are used in animal clinics, and assistants also handle animals and supplies by hand: score 78 versus 12, with a Safe verdict. Entry is on-the-job training, but median pay is lower ($38,150 versus $47,540), so this suits someone willing to trade pay for a hands-on role.
Case-file discipline, deadline tracking and professional communication transfer to casework tied to a court: score 27 versus 12, with an AI-resistant despite the paperwork verdict and median pay of $66,270. It usually needs a bachelor's degree plus agency training, so it is a longer route than the other two.
Related at-risk roles
Other roles with a similar exposure profile or a shared set of safer moves.
Administrative Assistant scores 12/100 (Medium structural confidence) and measured AI use is above the cross-occupation mean: Microsoft's Copilot-conversation data puts it about one standard deviation up, and the Anthropic Economic Index places it above about 97% of occupations. No licensing or physical wall protects the core tasks (BLS lists no certification, and entry is a high school diploma plus a few weeks of training), so the rubric returns At risk. BLS projects a 6.0% employment decline for 2025-2035 and names AI systems among the reasons, but the decline predates generative AI and we found no documented employer replacing assistants with software, which is why confidence is Medium, as of 2026-10-28.
This is a researched judgment (checklist v1.2), not a statistical measurement — it sits alongside, not instead of, the structural exposure signal above. Next scheduled review: 2027-04-28.
Sources (7)
- https://www.bls.gov/ooh/office-and-administrative-support/secretaries-and-administrative-assistants.htm
- https://www.bls.gov/emp/tables/occupational-projections-and-characteristics.htm
- https://www.onetonline.org/link/summary/43-6014.00
- https://www.onetonline.org/link/localwages/43-6014.00
- https://www.brookings.edu/articles/measuring-us-workers-capacity-to-adapt-to-ai-driven-job-displacement
- https://wtop.com/business-finance/2026/07/a-grim-job-outlook-meets-a-scrappy-workforce-as-administrative-assistants-harness-ai/
- https://fortune.com/2026/06/22/executive-assistant-ai-era-more-responsibilities-proxy-human/
Data sources & methodology
Salary data: BLS Occupational Employment and Wage Statistics, May 2025 national wage data via O*NET OnLine (SOC 43-6014.00); BLS Occupational Outlook Handbook, Secretaries and Administrative Assistants; BLS Employment Projections Table 1.2 (2025-2035). Median figure sourced separately: BLS Occupational Employment and Wage Statistics, May 2025, national: 10th percentile (min) $33,280, median (shown as average) $47,540, 90th percentile (max) $66,350, for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (SOC 43-6014), read via O*NET OnLine's 2025 wage table; the median matches the 43-6014 row of BLS Employment Projections Table 1.2 (Annual Median Wage).
Task descriptions: Based on O*NET occupational analysis (43-6014.00).
Real-world AI usage band: Microsoft's "Working with AI" study of Bing Copilot conversations mapped to O*NET tasks (arXiv 2507.07935), and corroborating data from the Anthropic Economic Index.
Growth projections: -6.0% (2025-2035), decline, based on BLS Occupational Outlook Handbook.